The Sales Enablement Operations Manager is our ?Sales Facing? front-line person. In this role you will be the first face our sellers get to know and serve as a trusted counterpart for our sales leaders on anything and everything regarding sales enablement events, content and programs. You?ll take the lead in creating program project plans, defining executables, tracking delivery of all items and overall providing an exceptional experience for our sellers.
Project management for all programs across the selling teams including but not limited to: New Hire Onboarding, Product Releases, Competitive Sessions and Sales Kickoff.
Extend sales enablement programs across the Customer Success organization to drive efficiency and effectiveness.
Act as field coach for Customer Success at management?s request.
Serve as the main source of communication to Executives, SMEs and participants on expectations and logistics for each program.
Manage the main Sales Enablement calendar
Document the plans and requirements with each team lead and ensure smooth execution by advising on limitations and dependencies
Manage Brainshark, LinkedIn Learning and other sales tools owned by Sales Enablement.
Capture all content for reuse and easy access by the sales team.
Implement easy ways for our new hires and field sales teams to access important content for their everyday job.
Assist in the development of presentation materials for all programs.
Help to grow and improve our curriculum for onboarding and certification programs
Work with the VP of Sales Enablement to improve processes related to program coordination and participation.
Compile survey feedback to determine actionable items for next delivery of each program.
Strong professional communication skills (verbal and written).
Excellent organizational skills.
Accuracy and attention to detail.
Strong time management skills; ability to prioritize and multitask efficiently.
Ability to interface and communicate with all Executives and counterparts on program requirements, goals and logistics.
Ability to work collaboratively with all departments in a result driven and team-oriented environment.
Expert proficiency in Brainshark, LinkedIn Learning and Microsoft 365